I’ve described my services below. Not sure if your project or needs fit into one of these categories? Schedule a call with me today. There’s no obligation and even if I can’t take on your project, you might come away with a few ideas!
Pricing depends on your needs and budget. I price by the project and not by the hour to save you time, energy, and guesswork. That, and writing doesn’t always run on normal business hours!
Process Writing
You need processes for several business functions. If you’re in a heavily regulated industry then it’s how you ensure you meet all of your safety and government requirements. If you’re a small business, then you need everything from how to run your storefront to how to handle customer complaints.
Process writing is a collaborative effort. You have the information. I have the way with words. Let me put your knowledge into writing so that you can focus on running your business!
Employee Manuals
Ah, the dreaded employee handbook. Where do you start and why doesn’t anyone read them?
Well, I can tell you that most of them aren’t well written. You can’t just throw some cookie-cutter bulk of boring at someone and expect them to remember it!
Employee manuals are a business tool. Not only do they help document the way you want your business to be run, but they are the foundation of your company culture. Help your employees succeed in their work for your business by giving them straightforward information.
What are some manuals you may need?
- Employee Handbook
- Safety Manual
- Product Manual
- Customer Service Guidelines
- And more!
Blogging
Does your business have a blog? Blogs are still one of the most popular ways for prospects to find the products and services they desire. Make sure they choose yours with blog posts that showcase how you can solve their problems.
I offer packages for single and multiple posts, with or without an editorial calendar.
Newsletters
Newsletters are a fun, easy way to connect with both customers and employees.
Not only to they alert your fans to new products and special sales, but they give your business that extra bit of connection. Your customers should feel like they know you! And your newsletter should live up to your brand promise.
Employee newsletters let you recognize hard work, retirements, birthdays, new company incentives, and more! Highlight your best and brightest with an internal newsletter that assures both new hires and seasoned veterans that your company is THE place to work!
Newsletters can either be a single commission or a retainer project, depending on how often you want a newsletter to go out.
K. B. Middleton, LLC 